ABSTRACT

Excellence in academic leadership is required to achieve Total Quality Management (TQM) in Higher Education.  The role of academic leadership of faculty heads is pivotal in quality enhancement. As a good and committed leader, the faculty head, who is entrusted with Total Quality Management (TQM), is required to play multifaceted role to empower the staff. He should possess a clear commitment to the quality improvement process. She/he is supposed to ensure that his/her departmental structure clearly defines responsibilities of each stakeholder & provide the maximum delegation compatible with accountability. In the present paper, the investigator emphasized on analyzing the role of faculty heads as the academic leaders. 

To access the performance of HOD, the investigator has developed a three tier evaluation strategy i.e. their feedback from stakeholders in which the feedback of Heads will be taken from teachers of their departments and from at least 10-15% students of their department selected randomly. Also, a three member expert committee will evaluate the department and after assessment will submit the report which will be a benchmark for future endeavors.